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123.hp.com/ojpro6978

The HP Officejet Pro 6978 printer is the best option for scanning, copying, printing, and faxing. It has a print speed of 20 ppm for black and 11 ppm for color prints. The printer has two-sided and automatic duplex printing features. Here, you will get the instructions for 123.hp.com/ojpro6978 first-time printer setup. Along with this, get the instructions for driver setup, network setup, USB setup, Scan setup, and troubleshooting.


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123.hp.com/ojpro6978

HP Officejet Pro 6978 First-time Printer Setup

HP Officejet Pro 6978 Unboxing

The basic instructions for HP Officejet Pro 6978 printer unboxing are:

  • Access the OJ Pro printer package and open it.
  • Take and place the 123.hp.com/ojpro6978 on a smooth surface close to the power port.
  • Tear off the outer packing materials of the OJ Pro printer.
  • Then, tear off the inside packing materials of the printer.

HP Officejet Pro 6978 power connection

The procedure for connecting the HP OJ Pro 6978 printer to the power port is:

  • Tear off the packing materials from the new USB cable.
  • Check and make sure that the cable does not have any faults.
  • Then, plug in the cable’s one end to the power port.
  • Plugin the other end of the cable to the HP 6978 printer.

HP Officejet Pro 6978 ink cartridge installation

The instructions for HP OJ Pro 6978 ink cartridge installation are:

  • Tear off the covering materials from the new ink cartridges.
  • Check and confirm the ink cartridges have precise ink levels.
  • Move on to the HP 6978 ink cartridge slots and open them.
  • Load the new cartridges into the slots and close the slots.

HP Officejet Pro 6978 Paper Loading

The simple steps for loading suitable papers into the 123.hp.com/ojpro6978 printer are:

  • Access the paper feeder tray of the HP 6978 printer and ensure it is faultless.
  • Take a bunch of sheets compatible with the printer.
  • Make sure that the sheets do not have any problems.
  • Place the sheets on the tray and close the paper feeder tray.


HP Printer Driver Download


HP Printer Troubleshooting


HP Printer Wifi Setup

HP Officejet Pro 6978 driver installation

The basic procedure for HP Officejet Pro 6978 driver installation on the preferred Windows or Mac device is:

  • Activate the preferred Windows or Mac
  • Check the device wireless connection and ensure it is active.
  • Move on to the device properties section to know the OS version.
  • Find the HP Officejet Pro 6978 driver suitable for the device OS version.
  • Download the driver file on the device and open the folder where the driver file is.
  • Choose the driver file and double-click on it to initiate the driver setup process.
  • Now, follow the driver installation steps given on the device screen.
  • Click on your desired method to connect the device and HP 6978 printer.
  • Continue and complete HP Officejet Pro 6978 driver installation.
  • Lastly, take a print of the document to confirm the proper driver setup.

HP Officejet Pro 6978 Wifi setup

The basic steps for HP Officejet Pro 6978 Wifi setup are:

  • Firstly, power up the computer, which you need to connect with the printer.
  • Check and confirm that the Wi-Fi network is active on the computer.
  • After that, switch ON the 123.hp.com/ojpro6978 printer.
  • Select the Setup option displayed on the HP printer panel.
  • Choose the network setup option and access the wireless settings option.
  • Then, select the wireless setup wizard to proceed.
  • Choose your network name from the displayed list of networks.
  • Continue to enter the network passcode when the wizard asks.
  • Proceed and finish the HP Officejet Pro 6978 Wifi setup.
  • Finally, take a sample print to ensure proper wireless setup.

Get your HP printer issues resolved now with handheld assistance! Or access step-by-step setup and installation instructions.

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HP Officejet Pro 6978 USB Setup

The simple procedure for HP Officejet Pro 6978 USB setup is:

  • Initially, activate the Mac or Windows computer and ensure it is faultless.
  • Then, power up the HP Officejet Pro 6978 printer.
  • Now, tear off the covering materials from the new USB cord.
  • Check the USB cord properly and ensure it has no problem.
  • Download the suitable HP OJ Pro 6978 driver on the computer.
  • Run the driver file and proceed with the instructions given on the screen.
  • The device screen will show the wired and wireless network setup
  • Choose the USB mode to connect the computer and HP 6978 printer.
  • Plugin the USB cable to the 123.hp.com/ojpro 6978 and desired computer.
  • Continue and finish the HP Officejet Pro 6978 USB setup.
  • Finally, take a sample print.

HP Officejet Pro 6978 Scan Setup

The simple steps for HP Officejet Pro 6978 scan setup are:

  • Power up the computer, which is in connection with the HP 6978 printer.
  • Ensure that the Wi-Fi network is stable on the computer.
  • Get the HP Smart App software and download it on the computer.
  • Extract the HP Smart App software setup file on the desired computer.
  • Follow the setup procedure shown on the computer screen.
  • Finish the software installation and open it.
  • Access the settings section and make necessary changes.
  • Then, choose the Add option and add 123.hp.com/ojpro6978 to the device.
  • After that, choose the Scan option to continue.
  • Keep the file you want to scan on the scanner glass of the HP 6978 printer.
  • Change the scan settings as per the requirements and scan the file.

HP Officejet Pro 6978 Troubleshooting

How to fix the HP Officejet Pro 6978 Offline issue

Here are the instructions for resolving the HP OJ Pro 6978 printer offline problem:

  • Reboot the computer connected to the 123.hp.com/ojpro6978 printer.
  • Then, reboot the HP Officejet Pro 6978 printer.
  • Deactivate the computer, wireless router, and HP 6978 printer.
  • Wait for a few minutes and power up the wireless router.
  • Then, power up the HP 6978 printer and computer.
  • The HP Officejet Pro 6978 printer will become online.
  • In case, if the HP 6978 printer is still not online, go to the computer.
  • Choose the Start button and access the control panel section.
  • Go for the Devices and Printers section and choose your printer name.
  • Right-click on the printer name and choose- Use Printer Online.
  • If still the OJ Pro printer is not converting into online mode, then go to the device.
  • Move on to the Devices and Printers section and choose 123.hp.com/ojpro6978 printer,
  • Go to the Use menu and cancel the print jobs.
  • Lastly, check and ensure that the HP 6978 printer has no paper jams.

Call our technical support experts if you need more information on this.

HP Officejet Pro 6978 driver is an unavailable issue

If the HP Officejet Pro 6978 driver is unavailable, then resolve it using the procedure shown below:

  • Turn ON the computer, which is in connection with the HP 6978 printer.
  • Download the HP Easy Start Driver software on the computer.
  • Open the software to initiate the HP Easy Start Driver setup process.
  • Now, use the software setup procedure given on the screen.
  • Finish the process and open the software.
  • Click on the Scan Now button and select the Update option given near the printer name.
  • Continue with the on-screen instructions and complete the process.
  • Deactivate the wireless router, computer, and 123.hp.com/ojpro6978.
  • Wait for some time and power up the HP Officejet Pro 6978 printer.
  • Lastly, power up the computer and wireless router.

Call our technical team for more clarification if you require it.